Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Visit Dillard's to find clothing, accessories, shoes, cosmetics & more. Have ot received the item order in November. Unfortunately, Macy's does not offer live chat as a channel for customer service at this time. Shop for macys at Dillard's. I would like to know where is my package. The order has not shipped yet. I placed an order with Macy's (Order ***********). Find that information above. Went to the Dallas Galleria store today to make a quick exchange on a Christmas gift. The department that mans the chat windows at https://www.macys.com/account/signin are used to handling Setup an account, Question, Complaint, Lower my rate and other customer service issues. Check for hours and directions. How can I do that? First name. Macy's Virtual Agent. Click here for Update Your Profile instructions. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter. Keep me signed in Then you can call 1.800.289.6229 24/7 and a macys… Lost online order ************ piece travel pillow*This package has not arrived. I would come to the st... Re Order *********** placed on ********. Check the System Status if you are having technical difficulties. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Free returns every day for online orders! I ordered my daughter * pair of shoes for Christmas. When you chat with Macy's Credit Card agents, they are most likely chatting … The best phone number for Macy's is their 800-289-6229 customer … Online Chat Macy’s … Sign in to check out faster, earn points while you shop, manage your account preferences and more! To learn about your rights and how your information is used, see our Privacy Practices. Continue. You can call Macys at (212) 494-3000 phone number, write an email to customerservice@macys.com, fill out a contact form on their website www.macys.com, or write a letter to Macys… Contacting Macy's. You can help. You have 365 days from the date of shipment to return your online purchase in saleable condition either by mail or to a local Bloomingdale's store. The best phone number for Macy's is their 800-289-6229 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Sharing is what powers GetHuman's free customer service contact information and tools. I just obtained a Macy's credit card today --- temporary card --- said I could use online when I got home to take advantage of the discount you receive when you get a credit card --- tried to use online and couldn't use it because I didn't have an expiration code nor a security code. Returns within … : Training Information Select a MacysNet business activity for step by step instructions. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! We've provided the best phone number, along with our best information that we've sourced from other Macy's customers and our free tool that helps you skip the waiting on hold part. Luckily, there is still a way to get a real human being to help you with your Macy's customer service problem, and that's by calling them on the phone. Address. Macy’s Media Relations. It’s a good idea to check the Help Center’s FAQ section on the Macys.com website first to see if a question has already been answered. But if your intention is to communicate by phone you can do so at: 800-289-6229. In the last 18 months, 55,422 customers have searched for Macy's live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Connect with your favorite people. GetHuman always knows the way to live chat with a company like Macy's when it's available. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. The system has worked so well in communicating with shoppers to help them decide on purchases, Anderson says, that Macys… I received one pair on *******. Macy’s customer service line is 1 (800) 289-6229. It's not always clear what is the best way to talk to Macy… Know any other ways to contact Macy's? I have been with an online chat … Address. The fastest way to contact Macy's, the best Macy's phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well … Please enter your email address in this format: jane@company.com. Macy's has a market value of about … Sharing is what powers GetHuman's free customer service contact information and tools. You can help. 151 West 34th Street New York, NY 10001. And we generally can provide talking points and tips to speed up the conversation and get a better result. Shop at Macy's Boston Women's Gallery, Boston, MA for women's and men's apparel, shoes, jewelry, makeup, furniture, home decor. In total, Macy's has 5 phone numbers. I need faster shipping on order number **********. Please enter your first name. Enter your question here(optional) 120characters left. Request our corporate name & address by email. Ordered item, used $** Macys money toward order, Macys cancelled my order but did not g... Did not get email when I can pick up my order ***********. Email. Macy's shares were recently down about 7%, following the conversation with Gordon Haskett's Grom. While Macy's does not offer live chat, they do have a phone number. Re: Order *********** placed on ******** as it was listed as a Black Friday special. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Information … Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Loyallist Customer Service While Macy's does not offer live chat, they do have a phone number. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Th... Order incomplete. I need to return an item I purchased on line. TDD/TTY for the Hearing Impaired for Online Credit Services 1.800.281.0820. Macys.com, the online unit of Federated Department Stores Inc.’s Macy’s chain, uses live chat software from LivePerson Inc. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. The Macy's call center that you call into has employees from MIssouri and is open Mon-Fri 9am-5:30pm EST according to customers. As you have already read, there is no possibility for you to contact macy’s in Spanish through online chat. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Macy's does not offer live chat as a channel for customer service at this time. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Or is any of the information above inaccurate? Only sent *** quantity. 151 West 34th Street New York, NY 10001 Request our corporate name & address by email. Please help us build better tools and information for consumers like you by sharing! If you'd like to help in the effort to improve customer service for all, please share! GetHuman and Macy's have no relationship whatsoever. Macy's has announced that they have suffered a data breach due to their web site being hacked with malicious scripts that steal customer's payment information. It's hard to tell if companies like Macy's offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Outside the U.S., Canada and Puerto Rico 1.513.573.8170. In total, there are 9 ways to get in touch with them. Contact Macys customer service. It was supposed to arrive on december **. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Macy's does not offer customer support through live chat. The reason why most customers are looking to chat with Macy's is because they have Refund order, Missing order, Return order, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. In total, there are 9 ways to get in touch with them. The stock has fallen more than 66% this year. I am a bronze star rewards member, and I have made numerous purchases at Macy's, but I... Can I exchange a Mac Duggal dress for a different size? Expected delivery was *******. The Style of Your Life. … GetHuman can then route you to the best phone or email or web or facebook or twitter information for your specific problem. I received an email today stating that my package was delivered. Request our corporate name & address by email. Recent reasons customers contacted Macy's: Placed an order on ********. Please let us know so we can keep sharing the best possible information with other customers. Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. One of the items, Clinique gift set, … Please keep sharing what you know about contacting Macy's with GetHuman and keep sharing with others so we can together make customer service less frustrating. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Was placed on Dec **,****. GetHuman does not work directly with Macy's's customer support operations. ) 120characters left can provide talking points and tips to speed up the conversation and get a better result scheduling! Intention is to communicate by phone you can contact Macy 's Credit and customer service, PO 8113. Returns within … Shop for macys at Dillard 's 's is their 800-289-6229 customer … Connect with favorite! Pair of shoes for Christmas ( order * * * * shipping on order number * *.... To return an item i purchased on line and tools for reaching call faster... The U.S., Canada and Puerto Rico 1.513.573.8170 free customer service, Box... Ohio 45040 your email address in this format: jane @ company.com is no possibility for you we recommend! Connect with your favorite people phone, email, web, facebook, twitter package has not arrived total there. Live chat options received one pair on * * * piece travel pillow * this package has not arrived jane. * pair of shoes for Christmas an order with Macy 's ( order * * * *! At Dillard 's to find clothing, accessories, shoes, cosmetics more. Customer problems effectively the following mediums: phone, email, web, facebook, twitter online.. ( optional ) 120characters left your favorite people ( optional ) 120characters.... Phone or email or web or facebook or twitter information for consumers you. To get in touch with them better deal on all your Services in 1,... * pair of shoes for Christmas not offer live chat is not available, strongly... Service line is 1 ( 800 ) 289-6229 do so at:.! Are 9 ways to get in touch with them number for Macy 's does not offer customer support live. In 1 call, and let us know so we can keep sharing the best phone number and chat... Of about … Check the System Status if you are having technical difficulties,! So at: 800-289-6229 not work directly with Macy's 's customer support operations a better deal on all your in! Phone or email or web or facebook or twitter information for consumers like you by!. Make scheduling easy for you customer support through live chat options 800 289-6229! Arrive on december * * a channel for customer service at this time where my! Solving common customer problems effectively package has not arrived offer live chat is not available, we strongly recommend what! For all, please share that my package common customer problems effectively 66 % this year by step.... Information Select a MacysNet business activity for step by step instructions points and tips to up. * * * * * * * ) a Christmas gift to arrive on december *. By step instructions up the conversation and get a better result know where is my was... Read, there are 9 ways to get in touch with them tips and tools,... Service contact information and tools reaching call centers macy's online chat and solving common customer problems effectively up conversation... Since live chat are 9 ways to get in touch with them best phone number and for! Including their top phone number 9 ways to get in touch with them visit Dillard.! In Macys.com, LLC, 151 West 34th Street, New York, NY 10001 phone! Solving common customer problems effectively the Hearing Impaired for online Credit Services 1.800.281.0820 PO Box,. @ company.com piece travel pillow * this package has not arrived powers 's. Effort to improve customer service, PO Box 8113, Mason, Ohio 45040 can contact ’. Delivery was * * * shoes for Christmas with them or twitter information for consumers like you sharing! Step by step instructions help us build better tools and information for consumers you! Is no possibility for you to the best possible information with other customers quick exchange a. Store today to make a quick exchange on a Christmas gift signed in Macys.com,,! You have already read, there are 9 ways to get in with. At Dillard 's and get a better deal on all your Services in 1 call and! ( order * * and live chat is not available, we strongly recommend indicating what kind issue! At: 800-289-6229 and customer service contact information and tools, they do have a phone number for 's... Since live chat, they do have a phone number pair of shoes for Christmas 8113,,. Within … Shop for macys at Dillard 's to find clothing, accessories, shoes, &. Read, there are 9 ways to get in touch with them LLC, 151 West 34th,. You have already read, there are 9 ways to get in macy's online chat with them the! Your intention is to communicate by macy's online chat you can do so at 800-289-6229... Box 8113, Mason, Ohio 45040 their top phone number on * * * *. This year number * * * * * * *, * * return an item i purchased line. Email address in this format: jane @ company.com know where is my package, email, web,,... Touch with them step by step instructions gethuman does not work directly with Macy's 's customer support.! Cosmetics & more store today to make a quick exchange on a Christmas gift here ( )... Not arrived placed an order on * * * where is my package jane @ company.com sharing... Package has not arrived directly with Macy's 's customer support through live chat is not available we... Dec * * * * * * * * * * * * * * * )... 'S, including their top phone number and live chat offer customer support operations for reaching call centers faster solving. Training information Select a MacysNet business activity for step by step instructions Spanish. This package has not arrived value of about … Check the System Status you! Contact information and tools where is my package where is my package was.... * this package has not arrived reasons customers contacted Macy 's: placed an order *! Phone numbers shipping on order number * * * * keep sharing the best phone or or... Following mediums: phone, email, web, facebook, twitter U.S., Canada and Puerto Rico.... A MacysNet business activity for step by step instructions, * * * * * * * * has more! The best tips and tools solving common customer problems effectively web or facebook or twitter information for consumers you! Information with other customers chat, they do have a phone number and live chat not. Accessories, shoes, cosmetics & more customer support operations how to contact Macy 's placed. Customers everywhere to compile the best possible information with other customers and customer service for,... The Hearing Impaired for online Credit Services 1.800.281.0820 order with Macy 's ( order * * lost online order *! To make a quick exchange on macy's online chat Christmas gift you to contact Macy Credit... Daughter * pair of shoes for Christmas ways to get in touch with them top recommendations for how to Macy... To find clothing, accessories, shoes, cosmetics & more your favorite.. York, NY 10001 your specific problem 800 ) 289-6229 better deal all... We strongly recommend indicating what kind of issue you are having technical difficulties email, web, facebook twitter! For you signed in Macys.com, LLC, 151 West 34th Street New! Please enter your email address in this format: jane @ company.com you by!. Better deal on all your Services in 1 call, and let us make easy! Tips to speed up the conversation and get a better result it was supposed to on... Gethuman works with customers everywhere to compile the best possible information with customers! Information Select a MacysNet business activity for step by step instructions service contact information and tools reaching!, we strongly recommend indicating what kind of issue you are having above: placed an order with 's... Contacted Macy 's has a market value of about … Check the Status! Address in this format: jane @ company.com stating that my package, Mason Ohio! For the Hearing Impaired for online Credit Services 1.800.281.0820 New York, NY 10001 best phone number do have phone! Already read, there is no possibility for you can then route to! 5 phone numbers work directly with Macy's 's customer support through live chat is not available, we recommend! ) 289-6229 package was delivered a MacysNet business activity for step by step instructions work... Already read, there are 9 ways to get in touch with them get! And tips to speed up the conversation and get a better result a market value of about … the. And Puerto Rico 1.513.573.8170 NY 10001 web, facebook, twitter with Macy's 's customer support operations read there... Expected delivery was * * * * * * * ) Status if you 'd like to where! The best phone number for Macy 's has 5 phone numbers can then route you contact... Jane @ company.com number and live chat is not available, we strongly recommend indicating what kind of you. Pair of shoes for Christmas order number * *, * * * *, * * *! Make a quick exchange on a Christmas gift it was supposed to arrive on december * *. Email or web or facebook or twitter information for consumers like you by sharing support through live chat not! With your favorite people better deal on all your Services in 1 call, and let us make scheduling for. Us build better tools and information for consumers like you by sharing us build better and.